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Contents |
| SECTION 1: STRATEGIES FOR CHANGE |
| 1 - From the Utility Business to the Power Business |
| 2 - Northeast States' Vision of a Competitive Utility System |
| 3 - Rebuilding the Electric Business on a New Foundation |
| 4 - The Future Power Industry - Defining the Boundaries |
| 5 - How Utilities View the Future: A Self-Analysis |
| 6 - Electric Power Competition & the Economic Doctrine of Contestable Markets |
| 7 - Providing Open Transmission Access & Services |
| 8 - The Competitive Power Market: How Profitable Will It Be? |
| SECTION 2: THE CUSTOMER VIEWPOINT |
| 9 - Blueprint for Customer Service |
| 10 - What Will Customers Want from the Competitive Marketplace? |
| 11 - Utilities & Industrial Customers: Partners in Energy Management |
| 12- Energy Utilities - Partners with the HVAC industry |
| SECTION 3: MARKETING |
| 13 - Power Marketers Can Serve the Evolving Electric Utility Industry |
| 14 - Will Power Marketing Parallel Gas Marketing? |
| 15 - Electricity Marketing & Brokering Services |
16 - Marketing Utility Energy Services in a
Competitive Environment |
| 17 - Efficient Markets of Efficient Loads? How Utility Restructuring Affects Federal Customers |
| 18 - Electric Cooperatives Can Thrive by Marketing New Services |
| 19 - How Electric Power Marketers & Brokers Are Altering the Industry |
| 20 - A Spot Market for Electricity |
| SECTION 4: FINANCE |
| 21 - Preparing for Financial Restructuring in the Electric Utility Industry |
| 22 - Stranded Costs: Who Should Pay & Why? |
| 23 - Managing Project Risks Through a Team Building Approach |
| SECTION 5: ENVIRONMENTAL CONCERNS |
| 24 - Emission Allowances - Long-Term Price Trend |
| 25 - Estimating Utility Atmospheric Emission Factors |
| 26 - Systems Approach to Acid Rain Control |
| 27 - Increased Energy Efficiency & Decreased Emissions: Utility Case Studies |
| Index |