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World Class Manufacturing: The Next Decade - $30.00 each
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Since the
invention of double-entry bookkeeping, managers have
judged a company's worth by sales and profits.
Now, Richard J. Schonberger, the architect of the worldwide Just-In-Time revolution, reaches beyond financials to redefine excellence -- and reveals, with new benchmark data, how pioneers become dynasties.
Schonberger's pathbreaking new research reveals that, from 1950 to 1995, while "financials" dipped and soared repeatedly, industrial decline and ascendancy correlated perfectly with inventory turnover -- one of two key non-financial
indicators and a bedrock measure, along with customer
satisfaction, of a company's power, strength, and
value.
In this immensely readable book, he captures these new metrics -- the true predictions of future success -- in 16 customer-focused principles created from self-scored reports supplied by over 100 pioneering manufacturers in nine countries. Armed with new world-class benchmark data, Schonberger redefines excellence in terms of competence, capability, and customer-focused, employee-driven, data-based performance. |