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This book show you the step to take to improve quality,
increase productivity, reduce costs, and as a result, complete
more effectively in the global marketplace.
The book begins by
presenting background material, definitions, and explanation
of how quality and productivity work together to increase
profitability, and how to setup a quality system.
After discussing the
basics, it show the details of implementing a continuous
quality improvement system, including the tools and techniques
used for analysis.
Chapters include:
what is a quality system? Tools for Continuous Quality
Improvement, Planning for Improvement, Training for
Improvement, Team Building, Setting Priorities, Goal Setting,
Problem Solving, Rewarding Performance, and Avoiding Failure.
An appendix containing over 20 figures, charts, worksheets and
diagrams is included. |