| This book contains hundreds of smart, practical ways to make continuous improvement work, and keep on working: quality management guidelines, quality and productivity improvement ideas, cost reduction tips, continuous process improvement, plus information on how to use world class techniques such as TPM, TQM, benchmarking, activity-based costing, JIT, improving customer / supplier relationships, and more.
You'll also learn from "best practices" examples for quality training, teamwork, empowerment, self-assessment using Baldrige Quality Award criteria, ISO 9000 audits and certification, and more. |