| Process improvement is based on process stability. In Process Capability - Course Group 3, Basic SPC concepts are reviewed and participants learn how to assess process capability using both variables and attribute data. The course focuses on a commitment to continuous improvement. |
SPC Review
- Quality is the key to customer satisfaction
- SPC is a technique that supports continuous improvement
- Reduce variation and produce as close to target as possible
- Use SPC tools to help determine when to investigate and take action, and when to leave a process alone
- Manufacturing case study
Introduction to Process Capability
- Defined as the extent to which a stable process is able to meet specifications
- Monitor process stability using control limits; access process stability using specification limits
- How dispersion changes affect a control chart and histogram
- Compare relative capability to determine which process is more capable, and more likely to produce to target
Using Normal Curves
- Characteristics of a normal distribution - shape, central tendency and dispersion
- Estimating standard deviation
- How the area under the normal curve helps predict yield and the amount of product that does not meet specifications
Process Capability Assessment
- Assessing process capability using numerical methods
- Using standard deviation to calculate natural tolerance
- Calculating Cp and how process change affects it
- Calculating Cpk and why it's needed in addition to Cp
Attribute data process capability assessments using percent defective and PPM defective
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Process Capability - Course Group 3 - $2450.00 each

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