Process Capability - Course Group 3
3 Interactive CD-ROMs (6-8 hours)
     Process improvement is based on process stability. In Process Capability - Course Group 3, Basic SPC concepts are reviewed and participants learn how to assess process capability using both variables and attribute data. The course focuses on a commitment to continuous improvement.
SPC Review
  • Quality is the key to customer satisfaction 
  • SPC is a technique that supports continuous improvement 
  • Reduce variation and produce as close to target as possible 
  • Use SPC tools to help determine when to investigate and take action, and when to leave a process alone 
  • Manufacturing case study 
Introduction to Process Capability
  • Defined as the extent to which a stable process is able to meet specifications 
  • Monitor process stability using control limits; access process stability using specification limits 
  • How dispersion changes affect a control chart and histogram 
  • Compare relative capability to determine which process is more capable, and more likely to produce to target 
Using Normal Curves
  • Characteristics of a normal distribution - shape, central tendency and dispersion 
  • Estimating standard deviation 
  • How the area under the normal curve helps predict yield and the amount of product that does not meet specifications 
Process Capability Assessment
  • Assessing process capability using numerical methods 
  • Using standard deviation to calculate natural tolerance 
  • Calculating Cp and how process change affects it 
  • Calculating Cpk and why it's needed in addition to Cp 

  • Attribute data process capability assessments using percent defective and PPM defective

Process Capability - Course Group 3 - $2450.00 each

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